Privacy Policy
Effective date: May 7, 2026. Company identity and contact details updated September 16, 2026. Communications language updated September 18, 2026. Optional analytics disclosure updated October 11, 2026. This Privacy Policy explains how JetSynapse AI, LLC collects, uses, and protects information when you visit our website, submit a form, book a call, or communicate with us.
1. Who We Are
JetSynapse AI, LLC provides customer follow-up, automation, booking, review, and communication systems for local businesses. References to "JetSynapse AI, LLC," "we," "us," and "our" mean JetSynapse AI, LLC and our website at jetsynapse.ai.
2. Information We Collect
We may collect information you provide directly, including your name, business name, email address, phone number, website, business details, form responses, appointment information, and any message you send to us.
We may also collect basic technical information automatically, such as your IP address, browser type, device type, pages visited, referring website, and general usage activity.
3. How We Use Your Information
- To respond to your inquiries and schedule calls.
- To evaluate your business needs and prepare for consultations.
- To provide, improve, and personalize our services.
- To send service-related messages, confirmations, reminders, and follow-ups.
- To analyze website performance and improve our marketing.
- To comply with legal, security, and fraud-prevention obligations.
4. Calls, Texts, and Email Communications
Providing contact details, choosing a contact preference, submitting a form, or accepting our terms does not by itself opt you in to text messages. If you choose to receive texts, your separate non-marketing and marketing SMS choices apply to the purposes described when you opt in. These choices are optional. Message and data rates may apply. You can withdraw text-message consent by replying STOP or contacting [email protected]. You can unsubscribe from marketing emails using the unsubscribe link where available, or contact [email protected].
5. Cookies and Tracking
Our optional Google Analytics measurement stays off until you allow analytics. Use Analytics preferences to allow or reject it. It helps us understand page visits and clicks on booking links. Our website event payloads use approved page addresses and titles; they do not include form answers, private messages or a confirmed booking. A booking-button click means someone opened the booking path, not that an appointment was made.
Your analytics choice can be remembered on this browser for up to 30 days. Campaign tracking is not enabled in this release. Rejecting analytics stops new page-view and booking-click events from our optional code, clears any optional labels it saved, and requests removal of its owned analytics cookies. Previously received information is not deleted by changing this browser choice. Google may also produce its standard session and engagement events when its analytics tag is allowed.
Our existing Google Analytics property retains event-level data for two months and user-level data for fourteen months; new activity can restart the user-level period. Standard aggregated reports have separate retention behavior. These provider settings differ from the browser preference period above.
This analytics choice controls the Google Analytics installation on this website. Our hosting provider may process security and performance information, and the embedded booking calendar is provided by HighLevel/LeadConnector under its own privacy controls. Advertising tags are not enabled by this analytics choice. You can also manage cookies through your browser settings or contact [email protected] about your information.
6. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, forms, calendars, CRM, email, SMS, analytics, advertising, payment, or automation systems. These providers are only given information needed to perform their services.
We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
7. Third-Party Services
Our website and services may connect with third-party platforms, including CRM, calendar, email, SMS, analytics, advertising, payment, and automation providers. Your use of those third-party tools may also be governed by their own privacy policies and terms.
8. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no website, platform, or transmission method can be guaranteed to be completely secure.
10. Your Choices
You may request access, correction, or deletion of personal information by contacting us. You may also opt out of marketing communications at any time. We may need to retain certain information when required for legitimate business, legal, security, or compliance reasons.
11. Children's Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of third-party websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy, contact us at jetsynapse.ai or through the contact form on our website.
Privacy and legal contact: [email protected].